The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This time, we’re on the lookout for a Facilities Manager who will be working with Gareth from our Facilities team.
What you will be doing
The primary purpose of the Facilities Manager is to ensure the smooth, safe and efficient operation of our sites, creating an environment that supports both our colleagues and the wider business. The role holds full accountability for the annual facilities budget and oversees all aspects of property and facilities management, from supplier partnerships and landlord relationships to lease compliance and the integrity of our property database.
Leading and developing the Facilities team, the Facilities Manager will drive high standards of service delivery and operational excellence, whilst maintaining robust oversight of health & safety, security and insurance compliance. Working proactively, the role will also deliver facilities-led projects and champion sustainability initiatives, helping to reduce environmental impact and support our broader ESG ambitions.
Key Responsibilities
Cost Control
Propose, agree, manage and be fully accountable for £5.6m per annum facilities budget (including £3m rent for both sites and 3 FTEs)
Negotiate best rates and third-party contracts for: utilities, cleaning, waste management/recycling, maintenance and repairs, HVAC, fire protection and security, vending, stationery (printed and non-printed), office consumables and canteen
Own the Company property database, including leases, drawings, completion/approval certificates, correspondence, running costs and capital costs
Manage landlord relationships and ensure ongoing compliance with all lease terms. Work with external partners on business rates evaluations/rebates, service charge reviews, rent reviews and lease renewals/renegotiations
Service/People
Lead and develop the Facilities team to consistently deliver a service that is in keeping with the brand values. The team should be friendly, approachable and ‘can-do’ professionals
Manage suppliers and contractors to ensure that the highest level of service is always delivered
Compliance, Insurance, Security and Health and Safety
Carry out regular risk assessments for both sites and chair Health & Safety committees
Responsible for ongoing adherence at all sites to health & safety legislation, fire safety requirements, DSE regulations, electrical testing, accident investigation
Ensure we have sufficient and trained fire marshals and first aiders across both sites
Responsible for the security of both sites in accordance with the Security Policy (manned guarding, access control)
Maintain insurance schedules and develop policies for all sites to ensure a safe and risk-free working environment and minimise risk of any accidents and equally claims
Liaise with the Property and Estates team to ensure the same level of H&S compliance is covered in all areas of the business
Projects
Plan, coordinate and execute facilities related projects including renovations, refurbishments and infrastructure upgrades
Produce business cases for improvements to essential and non-essential infrastructure within the working environments
Sustainability
Implement and monitor sustainability initiatives to reduce energy consumption, water usage and overall environmental impact
Ensure facilities operate in compliance with environmental laws, regulations and internal sustainability policies
Develop and manage waste reduction, recycling and responsible disposal programs
Track and report environmental performance metrics, including energy, carbon emissions and waste data
Partner with internal stakeholders to support ESG (Environmental, Social, Governance) reporting and sustainability goals
What we are looking for
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.
Required Skills and Experience
5+ years of experience in facilities management
Highly commercial, with experience of managing and tightly controlling both running costs (opex) and capital expenditure (capex) budgets
Experience of tendering and contracting with well-developed negotiation skills
Some project management experience for building refurbishment/expansion works desirable
Experience of managing facilities within a Distribution Centre environment desirable
Hands-on and dynamic with a positive, can-do attitude and excellent organisational & time management skills
Focuses on internal customer, mainly private sector experience and ideally some experience of entrepreneurial SME businesses; great communication skills (both oral and written)
Experience of AutoCAD desirable for managing churn/growth/space planning.
NEBOSH certified is required
Member of IWFM desirable
What you can expect from us
Competitive salary and excellent bonus scheme
An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
Our hybrid working policy means the successful candidate for this role will work 3 days from our Milton Keynes office, 1 day in our London office and 1 day from home per week
We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.