The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. The primary purpose of the Senior People Partnerships Manager is to ensure effective business partnering takes place across all business areas and that all ER activity is managed effectively and in line with our policies.
This time, we’re on the lookout for a Senior People Partnerships Manager who will be working with Kate, our People Director.
Partnering directly with the Head Office Leadership Team for all People related activities, this role will support up to SLT level, influencing on critical business decisions ensuring we strike the right balance between the needs of the business and HR best practice/legalities.
What you will be doing
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well”. The primary purpose of the Senior People Partnerships Manager is to ensure effective business partnering takes place across all business areas and that all ER activity is managed effectively and in line with our policies.
Partnering directly with the Head Office Leadership Team for all People related activities, this role will support up to SLT level, influencing on critical business decisions ensuring we strike the right balance between the needs of the business and HR best practice/legalities.
What we are looking for
- Supports the business to align the people strategy with the business strategy i.e. culture, values, talent and D&I
- Has a strong commercial awareness to enable the development of solid business partnering relationship
- Act as the Human Resource expert on all matters of policy/procedure, owning all policies and content in both the UK and US
- Owns the talent agenda for CT, ensuring consistent application of talent reviews and management so we have appropriate talent actions in place
- Lead the Diversity, Inclusion and Belonging group and identify opportunities to promote diversity and inclusion at all stages of recruitment, talent and succession planning. Alongside managing the relationship with Inclusive Employers.
- Partner with the recruitment team to ensure we are hiring top talent across all business areas, managing our use of psychometric tools to aid decision making
- Use KPIs and data to identify ER trends and the root cause of any issues, working with the people team to deliver against the HR Scorecard/Metrics (i.e. Colleague turnover, paid absence, unpaid absence, colleague engagement, learning commitment index and people development)
- Responsible for the application of Performance Management process across CT, ensuring the correct tools and training are available to support line managers
- Carry out/Review exit survey data, using this information to feed into the overall people plans for CT
- Support the People Director with the creation and delivery of the CT People Plan
- Responsible for the execution of our Employee Engagement Surveys, with responsibility for driving employee engagement in all business areas
- Assessing all roles in line with our job families and working with the People Ops team to ensure all contractual agreements and benefits packages are aligned to the corresponding job family.
- Partner with L&D to identify critical learning needs, designing and deploying development initiatives to drive the growth agenda where needed
- Support with the annual compensation and reward cycle, carrying out benchmarking projects
- Line management responsibility for the People (Business) Partner team, while acting as the Head Office People Partner
Required Skills and Experience
- Experience within a similar role within a retail or hospitality environment
- Experience with US & French employment practices an advantage
- Excellent communication and interpersonal skills to provide quality client services to internal/external stakeholders
- Deep understanding of UK employment law and practical application
- Knowledge & Experience in Organisation Design/Effectiveness
- Understands the full spectrum of Performance Management and how to create a Performance led culture
- Strong analytical skills; experience using data to drive strategy and decisions
- Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint
- Good level of numeracy
- Efficient, organised and adaptable
- Proven ability to coach and influence at all levels, especially senior leadership
- High level of discretion, integrity, and confidentiality
- Comfortable navigating ambiguity and change
What you can expect from us:
- Competitive salary and excellent bonus scheme
- A entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4-week period, and Mondays are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.