The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This time, we’re on the lookout for a Merchandising Admin Assistant, to support the product journey from initial buy to warehouse delivery.
What You’ll Be Doing
As a Merchandising Admin Assistant, you’ll support the product journey from initial buy through to warehouse delivery, keeping product data and reporting accurate. You will also support forecasting, and ensure our critical path runs smoothly—helping the team deliver great product, on time.
What we are looking for
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.
Key Responsibilities
Setting up accurate size breakdowns and placing/loading purchase orders in line with internal and supplier critical paths.
Completing seasonal sizing analysis and proposing curve or range updates.
Ensuring purchase orders are received within agreed intake windows.
Maintaining up-to-date delivery schedules and escalating any risks.
Acting as the main contact for suppliers on delivery matters.
Reconciling invoices by exception with Finance.
Setting up and maintaining all product data across company systems.
Creating and updating key departmental reports (Availability, Back Orders, Launch trackers).
Ensuring correct product codes and pricing across mail order and online.
Maintaining the pricing file for all markets.
Working closely with your Buying counterpart and wider teams including Branch Merchandising, Warehouse, Retail, Marketing, and Online.
Providing cover for the Assistant Merchandiser when needed.
Skills & Experience
Strong interpersonal and communication skills; able to build relationships across teams.
Proactive, solutions-focused mindset with strong initiative.
Able to prioritise and manage multiple tasks confidently.
Technical Skills
Strong numerical and analytical skills.
Understanding of the buying cycle and retail stock management.
Commercial awareness of market and competitors.
Proficient in Excel.
What you can expect from us
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.