The Role:
At Charles Tyrwhitt our purpose is to Make it easy for men to dress well and we can't do that without our specialist teams. We’re looking for an enthusiastic and motivated individual to join our Retention team as an Email Marketing Assistant.
What we are looking for:
This is a fantastic opportunity for someone at the beginning of their marketing career who has a passion for retail, a creative mindset, and a keen interest in customer-centric marketing.
What you will be doing:
In this role, you'll support the day-to-day delivery of Email and SMS campaigns, helping to ensure they are accurate, timely, and aligned with our brand and commercial objectives. You’ll bring a proactive approach, strong attention to detail, and a willingness to learn and grow within a collaborative team environment. Clear communication and a positive, can-do attitude are essential, as is the ability to work well with others and take pride in high-quality work.
Key responsibilities:
- Support the Retention Marketing team to deliver the email and SMS marketing strategy
- Responsible for executing the email process from brief to deployment
- Including briefing, building, and proofing, ensuring that all campaigns are delivered to an exceptional standard and to the agreed plan and send times
- Conducting final email proofing, testing and amendments to ensure that the final product is error-free and relevant to the customer
- With guidance, provide full and detailed creative briefs that are on-brand and best-in-class
- Ensuring that all briefs and mocks remain aligned. Liaising with design and copy to agree any changes before execution
- Building relationships with the web, buying & merchandising, copywriting and design teams to ensure that customer journey, product, tone, branding and message is consistent, optimised and commercial
- Keeping aware of email best practice and providing regular competitor marketing reviews to help guide future planning
Required Skills and Experience
- Previous Marketing or Retail experience beneficial either through related Undergraduate degree or work experience
- Excellent written English
- A strong team player
- Exceptional attention to detail
- Highly organised with the ability to prioritise and manage time effectively
- Proactive, with a willingness to go the extra mile
- Excellent communicator
- Commercially driven with a strong creative flair
- Ability to think and act calmly when faced with issues
- Previous experience using an ESP such as Bloomreach or similar is advantageous.
What you can expect from us:
- Competitive salary and excellent bonus scheme
- A entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.