Ecommerce Operations Administrator

Discipline: Head Office
Job type: Replacement
Job ref: 005302
Published: about 1 month ago

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for an Ecommerce Operations Administrator who will be working with Chetna, our Ecommerce Operations Manager.

 

What you will be doing

Your main focus will be to support the online merchandising team and drive conversion rate.

Responsible for updating all current and future websites including UK, US, Germany, Europe, Australia & rest of the world, the Online Merchandising Administrator plays a vital role within the team by working closely with the Web, Buying, Merchandising and Design departments to ensure product and category maintenance is up to date. Think setting up and testing promotions, running product reports, quality assessments of the website as well as regular competitor analysis as a start!

 

What we are looking for

To be our next superstar you will have admin and website experience alongside excellent communication skills and strong attention to detail.  Proactive, highly motivated and passionate about eCommerce, you thrive in a fast paced and growing environment.  It would also be a bonus if you have working knowledge of excel and basic HTML skills.

 

What you can expect from us:

*       Competitive salary with excellent bonus scheme

 

*       Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!)

 

*       We are proud to be a Carbon Neutral company and passionate about beating climate change

 

*       We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an “all company” CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!)

 

*       At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in

 

Who we are 

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.

 

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.