Digital Analyst

Location London
Discipline: Head Office
Job type: Replacement
Job ref: 006322
Published: over 1 year ago

The Role 

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a Digital Analyst who will be working within our eCommerce team.


What you will be doing

Your job as Digital Analyst is to evaluate and optimise the performance of the various products, features and journeys across our digital estate. Through comprehensive and robust analysis of online customer behaviour, you will influence tactical short-term development opportunities, drive our on-site research and experimentation roadmap, as well as provide strategic focus that ultimately drives revenue and profit. 


The Digital Analyst is part of our digital experience team and will lead the delivery and maintenance of our analytics function in providing insight to customer behaviour, supporting our CRO programme and maintaining data quality through robust tracking and tagging.


What we are looking for

You have a strong analytical mindset, excellent problem-solving skills and are extremely self-motivated. With a minimum of 2 years’ experience in a data and experimentation focused role, either agency or client-side, you will be educated to degree level or higher in a numerate discipline such as Mathematics.

An understanding of CRO Principles, methodologies, and best practises, you have experience using Adobe Analytics as well as knowledge of its implementation practices and tagging experience.  SQL as well as Javascript skills would also be a distinct advantage alongside experience reporting and communicating test plans with key stakeholders.


What you can expect from us:

*       Competitive salary with excellent bonus scheme 


*       Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!) 


*       We are proud to be a Carbon Neutral company and passionate about beating climate change 


*       We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an “all company” CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!)


*       At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in 


Who we are  

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. 

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. 

Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. 

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. 


‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.