Job Title: Payroll and HR Coordinator
Reports To: People Partner
Department: People Team
Location: Milton Keynes
Background:
The HR and Payroll Coordinator role provides first line HR support to line managers and colleagues across Charles Tyrwhitt as well as preparing, checking and resolving all payroll queries. Focused on delivering an outstanding customer experience, this person takes ownership for resolving queries via first point resolution.
This role plays a critical part in ensuring all HR and payroll activities are managed in an accurate and timely manner. Ideally suited for someone who is pro-active, well organised and structured this role involves working under pressure and offers a great opportunity to experience working in a busy and fast paced HR environment.
Key Responsibilities:
Provide a timely and accurate administration service to the HR team by;
- Collating all payroll data for monthly submission before forwarding to a third party for processing
- Checking payroll reports (manual calculations will be required) to ensure accurate payments are being made to our colleagues
- Ensuring any queries with regards to payroll are answered and explained within a timely manner, for example; overpayments, underpayments, maternity, paternity, benefits, tax and NI
- Conducting monthly benefit, pension and payroll reconciliations to ensure invoices are processed on time
- Administering & maintaining our HR system, including; starters, leavers, hierarchy changes, process user requests in line with HR rules, system testing for upgrades, processing of benefits such as Private Medical Insurance/Cash Plan, Eye Care Vouchers and Cycle to Work and complete monthly reconciliations
- Processing of absences, maternity, paternity and/or adoption leave in line with Statutory and Company Policies
- Producing and distributing HR reports on a daily, weekly and monthly basis as required
- Analysing people driven data, using this to help the HR team to resolve various HR related issues
- Taking on any other reasonable duties that are requested by the HR team
Person Specification
Experience
* Have experience within a Payroll or HR Admin position
* Confident user of Excel
* Highly analytical with a good level of numeracy
* Experience of maintaining a people system /processing payroll
* Efficient, organised and adaptable
* Experience working in a team and supporting multiple stakeholders
* Ability to communicate effectively and providing quality customer service to stakeholders
Technical Skills
- Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint, ideally at an advanced level
- HR systems knowledge (PeopleXD) would be an advantage